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GFSB Business Innovation Award 2021 sponsored by Gibtelecom

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GFSB Business Innovation Award 2021 sponsored by Gibtelecom

The GFSB is delighted to announce that the WINNER of the GFSB Business Innovation Award 2021 is Crucial Compliance Limited who wins the amazing prize of £2,000 of telecoms and IT products/services sponsored by Gibtelecom.

Congratulations to Crucial Compliance Limited and the runners up Shine Easy.

The GFSB would like to take this opportunity to thank all the applicants. The judges have been very impressed with the quality of the entries especially at these challenging times with COVID19 still impacting the local and global economy. Innovation amongst Gibraltar’s entrepreneurial community is still certainly very much alive!

Commenting on the winners, Eran Shay, GFSB Board Director and a judge on the Business Innovation Award, said: “As always, it has been a tough decision to make given the variety and quality of innovations we have seen, but Crucial Compliance with their Responsible Gaming solution have demonstrated implementation of latest behavioural analytic technologies along with a successful business model which has already allowed the company to scale-up, expand internationally and help over 35,000 customers. It is an important addition to the Gibraltar eGaming ecosystem.”

Kathryn Morgan, Marshmallow Insurance Limited and one of the judges explained “This year’s runners up, Shine Easy demonstrated innovation in their use of technology to reduce the environmental impact of keeping our cars clean amongst a number of other ideas.” 

Increase in Social Insurance contributions

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Increase in Social Insurance contributions

The GFSB notes with dismay the increase in social insurance contributions announced by the Government last week.
The biggest burden resulting from these increases will be on those businesses that have suffered the most through Covid and are still struggling to get back on their feet – retail, food and beverage as well as others. These are businesses that provide employment at the lower end of the pay scale and will be disproportionately affected by these measures.

Further, increasing the cost of employment will discourage employers from recruiting staff at a time when the employment market is also trying to get back to normal.
Whilst the Federation appreciates that the Government may need to increase revenue following on from the pandemic, this should be done in a balanced and measured way, with the burden distributed across the community.

The Government has previously promised to do away with sudden hikes in social insurance payments so as to provide certainty for businesses, but these measures represent a very large and unexpected increase in social insurance. Government should consider more equitable income raising measures that do not target the lowest paid, and the smallest businesses, as well as ensuring that increases are incremental.

UK Community Renewal Fund

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A total allocation of £500,000 from the UK Community Renewal Fund has been made available to Gibraltar.

Funds are available for projects that fall under the following priority criteria:

  1. Investment for local businesses, communities and place: Assistance for business start-ups and expansions. Ensuring that there is always an element of job creation whilst improving the environment at the same time.
  2. Supporting people into employment and investing in skills: Providing training courses that will ensure people are upskilled, obtain a qualification and/or are guaranteed a job as a result. For those finding barriers to access employment, the creation of a Job Support measure to assist overcome them.
  3. Investment in public sector projects of a community nature: Particularly to those which regenerate outdoor spaces and areas for the benefit of both residents and tourists alike, and which at the same time generate sustainable employment through their tourism potential.

The bidding round for applications closes at midday on Friday 9 July 2021.

More information and application forms can be found on the Gibraltar Expansion and Development Secretariats website or by phoning the Funds Advisor on 20073255.

Digital Skills Gap Survey

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We have partnered with Stewart Harrison from the Gibraltar Digital Skills Foundation to carry out this survey to ascertain the digital skills gap that exists within the workforce and future careers. This will allow us to look at ways to close the gap and have a better idea of the type of skills businesses need and are currently lacking.

Please help us by filling in the survey at the following link;

The survey is anonymous and results will be used to help students and businesses train and fill the skills gaps where possible with potential new methods.

GoG announcement on Rent Discount and Rent increase

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Her Majesty’s Government of Gibraltar (HMGoG) has confirmed that the rent discount scheme operational in April and May 2020 will be extended one final time to 30 June 2021. The scheme applies to prequalifying commercial tenants of private landlords as well as HMGoG’s commercial tenants.

This confirmation follows the announcement on 15 April 2021 when HMGoG extended the measure to the end of May at the request of the Chamber of Commerce and agreed with them to further review the position for the period to 30th June 2021. That review has now been concluded and a decision has been taken to extend the scheme one last time, to 30 June 2021.

Government is extremely grateful to private sector landlords who have stood shoulder to shoulder with Government in supporting local businesses to withstand the chronic challenge of this pandemic. This has no doubt been a significant burden to landlords but they have assisted Government and sustained their tenant’s businesses by providing these discounts.

The rent discount scheme will not be formally extended beyond 1st July. However, HMGoG encourages private landlords to work closely with their tenants over the coming months and to consider extending varying discounts on a case by case basis to further support their tenants in the coming months as Gibraltar works to recover business levels to normality.


HMGoG has also confirmed that the moratorium on rental increases to HMGoG commercial tenants will be extended to 31 December 2021. The moratorium was last covered in HMGoG’s press release of 9 April 2021, where it had been extended to 30 June 2021. On further reflection, HMGoG has sought to defer the rent reviews to its own tenants until no earlier than 1st January 2022. Therefore the Government can confirm that any commercial entity which has been invoiced a rent increase as from 1 July will now receive a credit for the equivalent amount.


The additional 25% early rates payment discount that was previously applied to all certain business sectors has also been extended to all business sectors for the next quarter (to cover the period 1 July 2021 to 30 September 2021). This discount does not apply to supermarkets and pharmacies.

The Chief Minister, the Hon Fabian Picardo QC, said: “I truly appreciate the huge effort our landlords have made in extending rent discounts to their tenants at this challenging time. This is a prime example of how our community pulls together and I am confident that given time, we will all emerge stronger. Gibraltar has started to see tourism return and the spending power that these tourists bring with them is warmly welcome. As our businesses recover, the need for Government to legally enforce a rental discount scheme dissipates. This will now be the final period for the rent discount scheme at law. But we do hope that landlords continue to work with their tenants to apply the rent discount scheme on a case by case voluntary basis.”

Gibraltar Sustainable Awards #LifeAndLivelihoods

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#WorldOceansDay is a yearly celebration to raise awareness of the vital importance of our oceans and the role they play in sustaining a healthy planet.
It looks to bring people and organisations together across the globe in a series of events highlighting how we can all help protect the oceans.
The Nautilus Project in collaboration with Gibraltar Federation of Small Businesses hosted their 3rd consecutive Gibraltar Sustainable Awards #LifeAndLivelihoods
Our congratulations to the final 12 winners 🏆👏
• Eco Church Award
• Sustainability Team of the Year Award
• OTWO Magazine
• Green Beacon Award
• Sototechnic Gibraltar
• Environmental Stewardship Award
• Sustainability Influencers Award
• Green Kitchen Award
• Innovation Award
• Sustainable Restaurant Award
• Dolya Consulting
• Daring to be Greener Award
• Price Waterhouse Coopers Gibraltar
• Green Business Leaders Award
• Sustainability Vision Award
NatWest International Gibraltar
• Gibraltar Sustainable Business Award 2021
Nothing short of inspiring to witness the diverse representation at the awards ceremony held at University of Gibraltar
4th #GSA is already underway!
Here’s to a greener, safer, united, healthier #Gibraltar – together we can!

Wellbeing at Work Recognition Awards 2021

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GibSams is inviting applications for the Wellbeing at Work Recognition Awards 2021.
Recipients of previous awards can submit their entries for the Wellbeing Star Awards.
The scheme’s purpose is to publicly recognise and reward companies and organisations, regardless of their size, that has successfully implemented positive changes for the benefit of their employees.
Please contact us at if your organisation has such a scheme in place and would like to apply for an award.
Kindly note that the deadline for applications is the 1st of September.
The Awards will be presented at a Gala Dinner to be held in September, “Suicide Prevention Awareness Month Worldwide”.

Government eService

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The Government launched its online platform for Employment eServices yesterday. The system has been live since Tuesday 9th February 2021. During this time a small number of companies have been using the system and providing feedback to the Government. The Government is now making the platform available generally to all companies that require Employment services.

Employment eServices have been designed to be intuitive and easy to use. These services will allow company staff to submit applications online, together with supporting documentation and make online payments if necessary.

A virtual office has been created for the Department of Employment to manage its workload and interact with users. This will make any interaction with the Department of Employment efficient and flexible, whilst enhancing the user experience for businesses and employees in Gibraltar. It will also allow the Department of Employment to move away from manual systems to a digital way of working.

Users will need to register on the new portal ( Users will need to create a corporate profile before they can access the full suite of online application forms. In addition, eServices previously available on the Government website ( will be available on the portal as from Tuesday.

Online support will be available on the portal. Support agents will be available via Chat during normal working hours and then via a messaging service thereafter.

We recommend that all businesses register on the site as soon as possible.

Let us know if you have any questions or encounter any issues.

Government launches phase two of the One Stop Shop for Business

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The Ministry for Business is pleased to announce that the Business Liaison Team’s One Stop Shop will commence face-to-face meetings with members of the public following the relaxation of COVID measures as from Monday 19th April 2021.

On 1st February 2021 HM Government of Gibraltar launched phase one of the One Stop Shop where the Business Liaison Team was available, via email, to provide support and guidance to individuals on the business start-up process.

The Government is now launching the second phase as COVID-19 restrictions have been relaxed. This phase includes the introduction of an appointment service with the Business Liaison Team. All paperwork required to start up a business will be provided during this meeting. This will do away with the need for individuals to visit all the different government departments to obtain the relevant documentation. Those interested in booking an appointment please call 200 59801.

Minister for Business, the Hon Vijay Daryanani MP said: “We have received very positive feedback since the One Stop Shop started assisting businesses via email. We now move onto the full commencement of the service. Our small businesses are the heartbeat of our economy and I want to help as many new ventures succeed. These are difficult times but our people have not lost the enthusiasm to start up with new projects demonstrating, once again, that the Gibraltarian entrepreneur will never give up”.

COVID & BEAT webpage update

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Since early 2020 there have been many Government press statements and announcement. On this page, we have tried to condense all the information for you in one place to make running your business that little bit easier. Firstly, below you will find a flow chart we have produced explaining the BEAT measures the Government put in place during the COVID period. After the flow chart, we have given you the info from the chart in writing also. Below that we have listed links and other info that may also be helpful for you.

The Government and Public Health Gibraltar continue to update their websites as and when there are changes. Please visit their sites for the latest news.