Paul Collado is the Owner at Britannia Management.
What made you make the move into running your own business?
I felt it was the right time to start my own business. I was not too old or too young to take on this new challenge/adventure. I felt that I had gained enough experience to take on the challenge successfully.
What were the biggest challenges in the early days and how did you overcome these?
I suppose the biggest challenge that one faces when starting a business is uncertainty. One has to remain focused and driven as the decision has already been taken and second-guessing and worrying about past decisions may prevent you from successfully securing future success.
Did you ever feel like giving up and how did you overcome that?
Key character traits for any entrepreneur are having a positive mental attitude, being driven, focused and having faith in one’s abilities. I did not think once about giving up primarily because I was too busy ensuring the business worked and progressed as it should.
Was it difficult at times to balance family commitments and business commitments, and what are your tips for finding that balance?
Family is the most important thing in life for me. Naturally there is less time afforded to family when you decide to set up your own business but I tried to remain focused that I work for my family and that they will hopefully reap the rewards of my efforts. I also made it a point to ensure that the time I did spend with my family was quality time and that we did not just end up idly watching TV. Every day that I am able to play with my young children is a good day for me so I suppose it’s a question of ensuring quality when you cannot afford to have the quantity.
What were the biggest mistakes you think you made?
“Experience is simply the name we give our mistakes.” We are always able to improve on decisions and actions taken but generally I am quite content with how Britannia Management is operating and growing.
What would you do differently if you had the chance?
I have no regrets of decisions taken to date.
What are the achievements you are most proud of?
I am proud of assembling a competent team of individuals who are able to deliver the work ethos Britannia Management stands for; receiving praise from our clients as to the efficiency and delivery of our service and, most notably, for on many occasions going beyond our contractual responsibilities in order to safeguard our clients’ interests is very gratifying.
What do you think are the most important characteristics of successful business leaders?
Positive mental attitude, driven, confident and a keen eye for detail.
What is your favourite thing about being in business?
The future of your Company is what you make of it, day in day out. Opportunities are there for those who are able to spot and act on them. Note on occasions the hardest thing is to assess the opportunities and reluctantly determine you are either not ready for it or the opportunity is simply not for you.
What is your business dream and has the end game changed for you over the years?
My ambition is to ensure Britannia Management continues to grow sensibly, continues to provide honest and efficient services to our clients together with an old fashioned sense of duty and responsibility. Britannia must always remain a good employer to the staff who we consider our most valuable asset.
Why did you join the GFSB and what are its greatest strengths?
On many occasions friends of mine have asked for assistance with regards to business matters. Some of my friends have very strong skills with regards to the service they provide but were unsure on some issues relating to the running of their businesses. Joining the GFSB was a logical step for my business and for me personally in this respect. I feel it is important, especially now with Brexit, to lobby our members’ concerns and work closely and positively with Her Majesty’s Government to ensure we are working on providing the best business framework for local small businesses to prosper under challenging times that may lay ahead.